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Rocky Road Driving School Private Policy

Effective Date: 12/19/2024

Introduction: Rocky Road Driving School is committed to protecting the privacy and personal information of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our services, visit our website, or communicate with us.By using our services or providing your information, you agree to the terms of this Privacy Policy.

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1. Information We Collect
We may collect the following types of information:

1.1 Personal Information:

  • Name, address, phone number, email address, and date of birth.

  • Driver’s permit or license number.

  • Payment information for processing transactions.

1.2 Non-Personal Information:

  • Browser type, operating system, and IP address when visiting our website.

  • Usage data, such as the pages you visit and the time spent on our website.

1.3 Student Information:

  • Driving performance data, feedback from instructors, and progress reports.

  • Parent/guardian contact information for minors enrolled in our programs.

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2. How We Use Your Information
We use your information for the following purposes:

2.1 To Provide Services:

  • Schedule and conduct driving lessons.

  • Issue completion certificates and maintain training records.

2.2 To Communicate:

  • Send confirmations, updates, and important notifications regarding lessons or policies.

  • Respond to inquiries and provide customer support.

2.3 To Improve Our Services:

  • Analyze data to enhance our programs and customer experience.

  • Monitor website performance and user behavior.

2.4 For Legal and Compliance Purposes:

  • Comply with state driving education requirements.

  • Ensure adherence to contractual and legal obligations.

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3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information in the following situations:

3.1 With Service Providers:

  • Third-party vendors who assist with payment processing, scheduling, or other operational functions.

3.2 As Required by Law:

  • To comply with legal obligations, court orders, or government requests.

3.3 With Your Consent:

  • When you explicitly authorize us to share your information with others.

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4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will delete your personal information unless it is required to comply with legal or regulatory obligations.

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5. Data Security
We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

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6. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving marketing communications.

  • Request a copy of the information we hold about you.

To exercise these rights, please contact us using the information provided below.

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7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience and gather usage data. You can manage your cookie preferences through your browser settings.

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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

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9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Rocky Road Driving School
2280 N. Marburg Pl., Meridian, ID 83646
Phone: 208-440-1137
Email: rockyroaddrivers@gmail.com

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Thank you for trusting Rocky Road Driving School. Your privacy is important to us.

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